Privacy policy

This Privacy Policy describes how Pure Saffron (“Pure Saffron,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit puresaffron.store (the “Site”), make a purchase, or otherwise interact with our services (collectively, the “Services”).

By using the Services, you agree to the terms outlined in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal obligations. When updates occur, we will revise the “Last updated” date and post the updated version on this page.

2. Information We Collect

We collect personal information in order to operate, improve, and deliver our Services. The types of information depend on how you interact with us.

A. Information You Provide Directly

This includes:

  • Contact information: name, email, phone number, billing and shipping address
  • Order information: product details, shipping preferences, payment confirmation
  • Account information: username, password, login details
  • Communications: messages, customer support requests, reviews
  • Shopping activity: items you view, add to cart, save, or purchase

Some features may require certain information; if you choose not to provide it, those features may be unavailable.

B. Information Collected Automatically (Cookies & Analytics)

When you use our Site, we automatically collect “Usage Data” such as:

  • IP address
  • Browser type and operating system
  • Device identifiers
  • Time spent on pages, click behavior
  • Referring URLs
  • General interaction with the Site

We use cookies, pixels, and similar technologies to:

  • Operate and secure the Site
  • Remember your preferences
  • Analyze performance
  • Tailor marketing and advertising

You can manage cookie settings through your browser, though disabling cookies may affect Site functionality.

For details on Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies

C. Information From Third Parties

We may receive information about you from:

  • Shopify (store platform and analytics)
  • Payment processors (for verifying and processing transactions)
  • Marketing partners
  • Shipping carriers
  • Fulfillment partners (see Section 5)
  • Advertising platforms via tracking technologies

Any information we receive from third parties is handled according to this Privacy Policy.

3. How We Use Your Information

We use your information to:

A. Provide Products & Services

Including:

  • Processing orders and payments
  • Shipping and fulfillment
  • Notifying you about orders, returns, and account updates
  • Handling customer support
  • Allowing reviews and user-generated content

B. Marketing & Advertising

We may use your information to:

  • Send promotional emails (you may unsubscribe anytime)
  • Provide personalized advertising
  • Improve our marketing effectiveness
  • Analyze browsing behavior on our Site

C. Security, Fraud Prevention & Compliance

We use personal information to detect and prevent:

  • Fraud
  • Unauthorized transactions
  • Abuse of our Services
  • Violations of our terms

D. Communications

We may contact you regarding:

  • Inquiries or support requests
  • Order updates
  • Policy updates
  • Customer service follow-ups

4. Cookies & Tracking Technologies

We use cookies and similar tools for:

  • Functionality
  • Analytics
  • Security
  • Advertising

You may restrict cookies through your browser settings, but this may limit Site functionality.

5. How We Disclose Personal Information

We may disclose your personal information to trusted third parties for legitimate business purposes, including:

A. Service Providers

Such as:

  • Shopify (platform, hosting, analytics)
  • Payment processors
  • Customer support providers
  • Data analytics tools
  • Cloud storage
  • Email marketing systems

**B. Third-Party Fulfillment & Shipping Partners (Important New Section)

To ensure fast and reliable delivery, we use multiple fulfillment partners, which may include warehouses, logistics centers, and authorized third-party suppliers.

To fulfill your order, we may share limited personal information—such as:

  • Name
  • Shipping address
  • Phone number
  • Order details

These partners may ship your order on our behalf.
Packaging, carrier selection, and shipping origin may vary by order.

Fulfillment partners are only permitted to use your personal information to deliver your order and must protect it according to privacy regulations.

C. Business & Marketing Partners

We may share limited data with advertising and analytics partners to improve marketing performance.

D. Legal or Regulatory Disclosure

We may disclose information to comply with:

  • Legal requests
  • Court orders
  • Law enforcement investigations
  • Fraud prevention
  • Protecting our rights and customers

E. Corporate Transactions

In the event of a merger, acquisition, restructuring, or asset sale, your information may be transferred accordingly.

6. User-Generated Content

If you post reviews or comments, this content becomes public.
We are not responsible for how others may use this information.

7. Third-Party Links

Our Site may contain links to external websites.
We do not control the privacy practices of these sites and encourage you to review their policies.

8. Children’s Privacy

Our Services are not intended for children.
We do not knowingly collect personal information from individuals under 16.

9. Data Security & Retention

While we implement safeguards, no system is perfectly secure.

We retain information only as long as necessary:

  • To provide Services
  • Meet legal obligations
  • Enforce terms
  • Resolve disputes

10. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access / know the personal data we hold
  • Request deletion
  • Correct inaccuracies
  • Request data portability
  • Restrict processing
  • Withdraw consent
  • Appeal decisions
  • Opt out of marketing communications

You may exercise these rights by contacting us at info@puresaffron.store.

We may require verification to protect your account security.

11. International Data Transfers

Your information may be processed in countries outside your own, including the United States.
We use appropriate safeguards such as Standard Contractual Clauses for European data.

12. Contact Us

For questions or privacy requests, contact:

📧 info@puresaffron.store
📍 Pure Saffron
30 N Gould St Ste R
Sheridan, WY 82801
United States